Helping make dental care accessible
& affordable for all Australians

Eligible children can receive dental care under the Medicare Child Dental Benefits Schedule (CDBS). From 2026, the CDBS provides up to $1,158 per eligible child for basic dental services over two consecutive calendar years. It is available to eligible children aged 0–17 for at least one day of the calendar year where the child or family receives an eligible Australian Government payment.

You can check eligibility through your myGov account, by contacting Medicare, or by contacting the centre. The team can check eligibility and the remaining CDBS balance using the relevant provider details before you book.

CDBS can cover eligible basic dental services including examinations, X-rays, cleans, fluoride, fissure sealants, fillings, root canal treatment and extractions.

For adults, Primary Dental Craigieburn does not bulk bill. However, eligible patients may be able to access public dental care through Dental Health Services Victoria and the community dental agency network. Eligibility generally requires that you are aged 18 or over and hold a Health Care Card or Pensioner Concession Card, or are a dependant of a cardholder. Where a community dental agency cannot see you within a reasonable time, a voucher may be issued under the Victorian General Dental Scheme, the Victorian Emergency Dental Scheme or the Victorian Denture Scheme for treatment with a participating private dental provider. To find out whether you are eligible, contact your local community dental agency or Dental Health Services Victoria for assessment and triage. If a voucher is issued, it must be used for the approved treatment and within its validity period.

Same-day emergency appointments may be available depending on the dentist's appointment book. If you cannot see an appointment online, please call the centre and the team will do their best to find the earliest available appointment. If there is no immediate availability, you may be offered a standby appointment if a suitable opening becomes available.

We understand that toothache, broken or knocked-out teeth, swelling and lost fillings may require prompt attention. Please call as early as possible so the team can advise the soonest available appointment.

At Primary Dental Craigieburn, an emergency appointment including a consultation and one X-ray is $156. This fee is indicative and may vary depending on your dentist and clinical needs. Additional X-rays or treatment, if required, will be charged separately.

If you have severe swelling affecting your breathing or swallowing, uncontrolled bleeding or significant facial trauma, go to your nearest hospital emergency department or call 000.

For adult new patients, the Check-up & Clean Package at Primary Dental Craigieburn is $229*.

For children aged 12 and under, the Children’s Check-up & Clean Package is $99*.

If you have private health cover, the team can process your claim on the spot. Your out-of-pocket cost will depend on your fund, level of cover and applicable benefits. Primary Dental Craigieburn accepts all health funds and is a preferred provider for selected funds.

Before any further treatment begins, your dentist will discuss the available treatment options with you and a quotation can be provided.

Primary Dental Craigieburn accepts all major health funds and can process eligible claims on the spot using HICAPS/Tyro.

Primary Dental Craigieburn is a preferred provider for HCF, RT Health, Defence Health, Smile.com, NIB First Choice No Gap Rate and CBHS. The benefit you receive will depend on your individual policy and level of cover.

Payment options include Afterpay. For eligible patients considering more extensive treatment, Access My Super may also be available. Eligibility and conditions apply to both. If you do not have private health cover, ask the team about payment options when you book.

Opening hours:

Hours and appointment availability may vary depending on dentist availability.

Parking is available on site or near the facility. Primary Dental Craigieburn is located within Craigieburn Medical & Dental Centre at 70 Central Park Avenue, Craigieburn VIC 3064.

You can book online at any time or call the centre on (03) 8384 0930 .